As part of the STC TechComm Bootcamp, I was asked to write a procedure for a kitchen appliance. The client is Zulay (I do not work for or represent Zulay). The users are those who just purchased the Zulay Milk Frother Wand with an expected 8th grade reading level. The procedure Replacing the Batteries is part of the user guide included with the product when purchased new.

During my time as a Volunteer Journalist for Cabbagetown Neighbor, I wrote the article Making New Things Out of Old Things. The article was an effort to combat the neighborhood’s significant amounts of improper recycling. Since its success, I was able to write Treating Microorganisms Right the following month.

As part of the STC TechComm Bootcamp, I was asked to design a quick start guide for a home appliance. The client is Bose (I do not work for or represent Bose). The users are those who just purchased the Bose SoundSport Wireless In Ear Bluetooth Headphones with an expected 8th grade reading level. This deliverable will be a small booklet included in the box during purchase.

When tasked with updating a fitness program during the STC TechComm Bootcamp, I found that the client was looking for the wrong solution. For this scenario, the client is defined as Vitality Fitness and the users as beginners to fitness with an 8th grade reading level. While reading the document that they provided, I found that they had not decided if the product was an explanation of the program or a how to guide. After talking with fictitious clients, I found that they were rather looking for an explanation of the program, and we made a flyer deliverable to match.

During the STC TechComm Bootcamp, I was tasked with removing the fluff for an ergonomic safety product. I defined the client as the claims center for a large insurance  company (equivalent to StateFarm) and the users as claim adjusters who have secondary education and spend most of their day sitting in front of a computer. I found  that the deliverable best if for the client was an infographic to be emailed and hung  around the office

Like any dog parent, I could not have a portfolio without writing once about my dog. While creative writing is not typically found in technical writing, I want to showcase that I am a versatile asset to your company.